BenQ PD2720U Review [PROS & CONS + Tested] 2024 😱

Introduction

The BenQ PD2720U is a high-end 27-inch 4K UHD monitor designed specifically for creative professionals. It offers a blend of exceptional color accuracy, wide gamut support, and versatile connectivity options. This review provides an in-depth analysis of the BenQ PD2720U, covering its design, features, performance, and overall value. By the end of this guide, you will have a comprehensive understanding of whether this monitor meets your needs.

Headings	Sub-Topics
Introduction	Overview of the review
Design and Build Quality	Aesthetics, materials, and ergonomics
Display Performance	Resolution, color accuracy, and HDR support
Color Accuracy and Calibration	Calibration tools and factory settings
Connectivity Options	Ports and connectivity features
User Experience	Ease of use and user interface
Software and Features	BenQ’s Display Pilot software and special modes
Professional Use Cases	Suitability for different professional tasks
Comparison with Competitors	Comparison with similar monitors
Energy Efficiency	Power consumption and eco-friendly features
Price and Value	Cost-effectiveness and comparisons
Customer Feedback	User reviews and ratings
Pros and Cons	Strengths and weaknesses
Setup and Installation	Installation process and setup tips
Technical Specifications	Detailed specs of the BenQ PD2720U
Maintenance and Care	Tips for maintaining the monitor
Troubleshooting	Common issues and solutions
FAQ Section	Common queries answered
Conclusion	Summary and final thoughts

Design and Build Quality

The design and build quality of the BenQ PD2720U are tailored for professional environments. The monitor boasts a sleek, modern aesthetic with thin bezels that maximize screen real estate and minimize distractions. The sturdy metal stand provides excellent stability and allows for height, tilt, pivot, and swivel adjustments, ensuring ergonomic comfort during long working sessions.

The monitor’s build quality feels premium, with a robust construction that ensures durability. The matte finish on the screen reduces glare, making it easier to work in brightly lit environments. The overall design is minimalist yet functional, fitting seamlessly into any professional workspace. The subtle silver accents and clean lines give the PD2720U a sophisticated look, making it a stylish addition to any setup.

Display Performance

The BenQ PD2720U features a 27-inch 4K UHD (3840×2160) IPS panel, delivering stunning image clarity and detail. The high resolution is particularly beneficial for tasks that require precise image editing, such as graphic design, photo editing, and video production. With 163 pixels per inch (PPI), the PD2720U ensures that every detail is crisp and clear, enhancing productivity and accuracy.

The monitor supports HDR10, enhancing the dynamic range of the display and providing more vibrant colors and deeper contrasts. This feature is crucial for professionals who work with HDR content, ensuring that the final output meets industry standards. The HDR performance, while not the highest in its class, still significantly improves the viewing experience by enhancing color depth and contrast ratios.

The IPS technology ensures wide viewing angles, maintaining color accuracy and consistency even when viewed from different angles. This makes the PD2720U ideal for collaborative work environments where multiple people might need to view the screen simultaneously. The wide viewing angles ensure that everyone sees the same high-quality image, regardless of their position relative to the screen.

Color Accuracy and Calibration

Color accuracy is a critical aspect for creative professionals, and the BenQ PD2720U excels in this area. The monitor covers 100% of the sRGB, 99% of the Adobe RGB, and 96% of the DCI-P3 color gamuts, ensuring accurate and vibrant color reproduction. This wide color gamut support makes the PD2720U suitable for a variety of color-critical tasks, from digital art to video editing.

The monitor comes factory-calibrated with a CalMAN verification report, ensuring out-of-the-box color accuracy. Additionally, BenQ provides its Palette Master Element calibration software, which allows users to perform hardware calibration using compatible calibrators. This ensures long-term color accuracy and consistency, which is essential for professional work where precision is paramount.

The ability to switch between different color spaces quickly using the OSD or BenQ’s Display Pilot software adds to the monitor’s versatility. Whether you’re working in sRGB for web content or Adobe RGB for print, the PD2720U makes it easy to ensure your work looks its best.

Connectivity Options

The BenQ PD2720U offers a comprehensive range of connectivity options, making it versatile and compatible with various devices. The monitor includes:

Thunderbolt 3: Two ports for daisy-chaining and fast data transfer.
HDMI 2.0: Two ports for connecting multiple devices.
DisplayPort 1.4: Ensures high-resolution support and reliable connection.
USB 3.1: Multiple ports for connecting peripherals and devices.
USB-C: Supports data transfer, video, and power delivery up to 65W.

These connectivity options provide flexibility, allowing users to connect laptops, desktops, cameras, and other devices seamlessly. The Thunderbolt 3 ports are particularly beneficial for Mac users and those who require high-speed data transfer and daisy-chaining capabilities. The inclusion of USB-C means you can connect and charge your devices with a single cable, reducing desk clutter.

User Experience

The user experience with the BenQ PD2720U is enhanced by its intuitive design and user-friendly interface. The monitor features a built-in KVM switch, allowing users to control multiple computers with a single keyboard and mouse. This is particularly useful for professionals who use multiple workstations, streamlining their workflow and reducing desktop clutter.

The on-screen display (OSD) is easy to navigate, with a well-organized menu that provides quick access to various settings. The included Hotkey Puck G2 allows for convenient navigation and adjustment of settings, enhancing overall usability. This small, circular controller can be placed on your desk for easy access to frequently used settings, making adjustments quick and efficient.

The monitor also includes various modes tailored for different professional tasks, such as CAD/CAM, Animation, and Darkroom modes. These presets optimize the display settings for specific applications, improving workflow efficiency. The DualView function allows you to display two different color modes side by side, making it easier to compare designs and ensure color consistency across different outputs.

Software and Features

BenQ’s Display Pilot software adds significant value to the PD2720U by providing additional customization options and features. The software allows users to split the screen into multiple windows, enhancing multitasking capabilities. It also offers color mode customization, making it easy to switch between different color profiles based on the task at hand.

The HDR mode can be toggled on or off through the software, providing flexibility for users who work with both SDR and HDR content. The software also supports ICC profile synchronization, ensuring consistent color profiles across different applications. This integration with ICC profiles is particularly useful for professionals who need to maintain color consistency across multiple devices and software platforms.

Other useful features include the Eye-Care technology, which reduces blue light emissions and flicker, helping to reduce eye strain during extended periods of use. This is especially important for professionals who spend long hours in front of the screen, ensuring comfort and reducing the risk of eye fatigue.

Professional Use Cases

The BenQ PD2720U is designed with creative professionals in mind, making it suitable for a wide range of professional tasks:

Graphic Design: The high resolution and excellent color accuracy ensure that designs are represented accurately, making it easier to work on detailed graphics and illustrations.

Photo Editing: The wide color gamut and factory calibration provide the precision needed for photo editing, ensuring that prints match what is seen on the screen. The ability to display images in high resolution and with accurate colors helps photographers and retouchers make precise edits.

Video Production: The 4K resolution and HDR support make it ideal for video editing, allowing professionals to work on high-resolution footage and HDR content with confidence. The monitor’s wide viewing angles and accurate color reproduction ensure that video edits are consistent and true to the original footage.

CAD/CAM: The specialized CAD/CAM mode enhances the visibility of lines and details, making it easier to work on technical drawings and 3D models. This mode increases the contrast of lines and shapes, providing greater clarity and precision for engineers and architects.

Comparison with Competitors

When comparing the BenQ PD2720U with similar monitors, several factors set it apart:

LG UltraFine 5K: While the LG UltraFine 5K offers a higher resolution, it lacks the versatile connectivity options and specialized modes that the PD2720U provides. The PD2720U’s Thunderbolt 3 support and built-in KVM switch offer added convenience for multi-device setups.

Dell UltraSharp U2720Q: The Dell U2720Q is a strong competitor with similar specs, but the PD2720U’s Thunderbolt 3 support and built-in KVM switch offer added convenience for multi-device setups. The BenQ’s specialized modes and better factory calibration also give it an edge for creative professionals.

ASUS ProArt PA32UCX: The ASUS ProArt PA32UCX offers superior HDR performance with mini-LED backlighting, but it comes at a significantly higher price point, making the PD2720U a more cost-effective option for many professionals. While the ProArt monitor excels in HDR, the PD2720U provides a balanced mix of features at a more accessible price.

Energy Efficiency

Energy efficiency is an important consideration for any electronic device. The BenQ PD2720U is designed with eco-friendly features that reduce power consumption. It meets ENERGY STAR® standards and is TCO Certified, indicating its compliance with environmental performance criteria.

The monitor also features an Eco Mode that reduces brightness and power consumption during periods of inactivity. This helps lower energy costs and reduces the environmental impact of prolonged use. The automatic brightness adjustment further enhances energy efficiency by adapting the screen brightness to the ambient light conditions.

Price and Value

The BenQ PD2720U offers excellent value for its price. Positioned in the high-end market, it provides a balance of performance, features, and affordability. Compared to other monitors in its category, the PD2720U stands out with its wide color gamut support, Thunderbolt 3 connectivity, and professional-grade features.

For creative professionals seeking a reliable monitor for color-critical tasks, the BenQ PD2720U delivers a comprehensive package at a competitive price point. Its combination of features and performance makes it a worthwhile investment for those who prioritize accuracy and versatility.

The long-term value of the PD2720U is further enhanced by its robust build quality and the included calibration tools, ensuring that it remains a reliable part of your setup for years to come.

Customer Feedback

Customer feedback for the BenQ PD2720U is generally positive. Users appreciate its exceptional color accuracy, versatile connectivity, and professional-grade features. Many reviews highlight the monitor’s suitability for graphic design, photo editing, and video production, making it a favorite among creative professionals.

However, some users have noted that the monitor’s HDR performance could be improved, as it lacks the peak brightness and local dimming found in higher-end HDR monitors. Despite this minor drawback, the overall consensus is that the BenQ PD2720U offers great value and performance.

Positive Feedback:

Color Accuracy: Users praise the monitor’s out-of-the-box color accuracy and wide color gamut support.
Connectivity: The versatile connectivity options, including Thunderbolt 3, are highly appreciated.
Build Quality: The robust construction and ergonomic design receive positive remarks.

Areas for Improvement:

HDR Performance: Some users feel that the HDR performance could be better, particularly in terms of peak brightness and local dimming.
OSD Navigation: A few users find the OSD navigation to be somewhat cumbersome.

Pros and Cons

Pros:

Excellent color accuracy and wide color gamut support
4K UHD resolution for detailed and clear images
Versatile connectivity options, including Thunderbolt 3
Factory-calibrated with hardware calibration support
Built-in KVM switch for multi-device control
Multiple professional modes tailored for specific tasks
Robust build quality and ergonomic design

Cons:

HDR performance could be improved
Higher price point compared to some competitors
Some users may find the OSD navigation challenging

Setup and Installation

Setting up the BenQ PD2720U is straightforward. The monitor comes with an easy-to-follow installation guide and all necessary cables. The stand can be attached without any tools, and the monitor’s VESA compatibility allows for wall mounting if desired.

Installation Tips:

Attach the Stand: Secure the stand to the monitor using the included screws. Ensure it is tightened properly to prevent wobbling.
Connect Cables: Use the appropriate cables (HDMI, DisplayPort, Thunderbolt 3) to connect the monitor to your computer. Ensure all connections are secure.
Adjust Settings: Use the OSD menu or BenQ’s Display Pilot software to adjust the monitor settings to your preference.
Calibrate the Monitor: If needed, use the Palette Master Element software to perform hardware calibration for long-term color accuracy.

The monitor’s flexible stand adjustments and VESA compatibility provide versatility in placement, ensuring ergonomic comfort during use.

Technical Specifications

Screen Size: 27 inches
Resolution: 3840×2160 (4K UHD)
Panel Type: IPS
Refresh Rate: 60Hz
Response Time: 5ms (GTG)
Color Gamut: 100% sRGB, 99% Adobe RGB, 96% DCI-P3
Connectivity: 2x Thunderbolt 3, 2x HDMI 2.0, 1x DisplayPort 1.4, 2x USB 3.1, 1x USB-C
HDR Support: HDR10
Stand Adjustments: Height, tilt, pivot, swivel
VESA Mount: Yes (100x100mm)
Dimensions: 24.2 x 20.6 x 8.2 inches (with stand)
Weight: 16.5 pounds

These technical specifications provide a detailed overview of the key features and performance aspects of the BenQ PD2720U, helping you understand its capabilities and suitability for your professional needs.

Maintenance and Care

Proper maintenance and care can extend the lifespan of your BenQ PD2720U monitor. Here are some tips:

Cleaning: Use a soft, dry cloth to clean the screen. Avoid using harsh chemicals or abrasive materials.
Avoid Overheating: Ensure proper ventilation around the monitor to prevent overheating.
Cable Management: Keep cables organized and avoid bending or twisting them excessively.
Firmware Updates: Check for firmware updates from BenQ to maintain optimal performance.

Regular cleaning and ensuring adequate ventilation can prevent dust buildup and overheating, which can affect performance. Keeping the firmware updated ensures that you benefit from the latest features and improvements.

Cleaning Tips:

Screen Cleaning: Gently wipe the screen with a microfiber cloth. For stubborn smudges, lightly dampen the cloth with water or a screen-safe cleaning solution.
Ventilation: Ensure there is enough space around the monitor for airflow. Avoid placing it near heat sources.
Cable Management: Use cable ties or clips to organize cables and prevent them from tangling.

Proper maintenance and care ensure that your monitor continues to perform at its best and extends its lifespan, providing long-term value for your investment.

Troubleshooting

If you encounter issues with your BenQ PD2720U, here are some common problems and solutions:

No Signal: Ensure all cables are securely connected and that the correct input source is selected.
Flickering Screen: Check the cable connections and update your graphics card drivers.
Color Calibration Issues: Use the Palette Master Element software to recalibrate the monitor.
OSD Navigation Problems: Refer to the user manual for detailed instructions on navigating the OSD menu.

For more persistent issues, refer to the user manual or contact BenQ support for assistance. Keeping your drivers and firmware up to date can also help resolve many common problems.

Troubleshooting Tips:

No Signal: Try using a different cable or port. Restart your computer and monitor.
Flickering Screen: Check for loose connections. Update or reinstall your graphics card drivers.
Color Calibration Issues: Perform a factory reset and then recalibrate using the Palette Master Element software.
OSD Navigation Problems: Familiarize yourself with the OSD layout and use the Hotkey Puck G2 for easier navigation.

These troubleshooting steps can help resolve common issues and ensure that your monitor performs at its best, providing a smooth and enjoyable user experience.

FAQ Section

Is the BenQ PD2720U good for graphic design?

Yes, the BenQ PD2720U is excellent for graphic design due to its high resolution, wide color gamut support, and factory-calibrated color accuracy.

Can the BenQ PD2720U be used for gaming?

While the PD2720U is not specifically designed for gaming, its 4K resolution and HDR support can provide an enjoyable gaming experience. However, its 60Hz refresh rate may not be ideal for competitive gaming.

Does the BenQ PD2720U support hardware calibration?

Yes, the PD2720U supports hardware calibration using BenQ’s Palette Master Element software and compatible calibrators.

What is the response time of the BenQ PD2720U?

The response time of the BenQ PD2720U is 5ms (GTG), which is suitable for professional tasks but may not be ideal for fast-paced gaming.

Does the BenQ PD2720U support HDR content?

Yes, the PD2720U supports HDR10, enhancing the dynamic range and providing more vibrant colors and deeper contrasts.

How do I update the firmware on my BenQ PD2720U?

Visit BenQ’s official website, download the latest firmware update, and follow the instructions provided to update your monitor.

Conclusion

The BenQ PD2720U is a versatile and high-performance monitor designed for creative professionals. Its excellent color accuracy, 4K UHD resolution, and wide color gamut support make it ideal for graphic design, photo editing, video production, and other color-critical tasks. The monitor’s versatile connectivity options, including Thunderbolt 3, enhance its compatibility with various devices and workflows. While it comes at a higher price point, the PD2720U offers a comprehensive package that justifies the investment for those who prioritize accuracy and professional-grade features. With its robust build quality, ergonomic design, and intuitive interface, the BenQ PD2720U is a top choice for creative professionals seeking a reliable and high-quality monitor.